Shipping policy

Effective date: 31/05/2023

Order Processing All orders placed on our website will be processed promptly.

Shipping Options We offer the following shipping options:

FRANCE:

Standard Delivery via La Poste (Metropolitan France) 2-4 business days Express Delivery via DHL Express 1-3 business days EUROPE:

Standard Delivery via La Poste 3-5 business days Express Delivery via DHL Express 2-3 business days Shipping Fees Shipping fees are calculated based on the weight, size of the package, and delivery destination. The exact fees will be indicated during the ordering process. Please note that additional fees, such as customs duties or local taxes, may apply according to the regulations in your country. Budgy Smuggler France will not be responsible for these additional fees.

Order Tracking Once your order is shipped, you will receive a confirmation email containing tracking details. You will be able to track the progress of your package until it is delivered.

Delivery We work closely with reliable carriers to ensure the secure delivery of your packages. Please note that delivery times may vary depending on your geographical location and local delivery conditions.

Delivery Addresses We deliver our products to the delivery address you provided during the order. Please ensure to provide accurate and complete information to avoid any delays or delivery issues.

Non-Delivery or Damaged Package If you do not receive your package within the estimated timeframe or if it arrives damaged, please contact us as soon as possible. We will do our best to resolve the issue and ensure your complete satisfaction.

Returns and Exchanges For information regarding our returns and exchanges policy, please refer to our dedicated Returns and Exchanges page on our website or contact us directly.

Contact If you have any questions regarding our shipping policy, please contact us:

Address: Budgy Smuggler France, 90 cours de Verdun, 33000 Bordeaux

Phone number: +33 6 49 58 43 93

Email: contact@budgysmuggler.fr